SpinMills Casino – Responsible Gambling Tools & Support

At SpinMills we are committed to safer play and to keeping gambling a form of entertainment you control. Player safety comes first, so we provide straightforward tools, clear options and timely support to help you manage your play and protect your account.

Our player protection principles

We focus on three practical principles: prevention, control and support. Prevention means offering sensible defaults and clear information. Control means giving you easy-to-use settings so you can limit how much and how long you play. Support means connecting you with trained teams and external organisations if gambling stops being fun.

Tools to control your activity

Deposit and loss limits

You can set daily, weekly or monthly deposit limits from your account. Limits are designed to match your budget and can be reduced immediately. We encourage choosing a limit that fits your finances and reviewing it regularly.

Wager and loss controls

If you prefer, you can set maximum loss or wager limits. These caps help keep sessions predictable and stop stakes creeping higher over time. Limits apply to real-money play and are enforced across the account.

Time limits and session reminders

Use session timers and daily time limits to avoid long play periods. Session reminders notify you when a set time is reached and can help you take regular breaks.

Self-exclusion and account breaks

If you need a longer interruption, you can request an account break or full self-exclusion for a chosen period. During self-exclusion your account is closed to play and marketing messages are stopped. Reopening an account after self-exclusion follows a formal process to ensure it is safe to resume.

Recognising signs of problematic behaviour

Watch for changes such as chasing losses, playing longer than planned, borrowing money to gamble, or neglecting responsibilities. Noticing any of these signs is a good reason to use limits or seek help.

Tips to stay in control

Set clear spending limits before you start, only gamble with money you can afford to lose, take regular breaks, avoid gambling when upset or tired, and don’t use gambling to cope with personal problems. Treat play as entertainment, not a way to make money.

Professional help and support organisations

If you need extra support, contact a local provincial problem gambling helpline or international services such as Gambling Therapy or GamCare. These organisations provide confidential guidance and referrals to local treatment options. If you want help from us, contact our support team via the in-site help centre and we will assist with limits, exclusions and next steps.