User Privacy Policy
This Privacy Policy explains how we collect, use and protect personal information when you use SpinMills. We take your privacy seriously and aim to be clear about what information we hold, why we use it and how you can manage your data. This page covers the main categories of data, our security measures, and your rights in relation to your personal information.
Types of data we collect
Personal data
When you register an account or contact support we collect personal information such as your name, date of birth, email address, phone number and government-issued ID when verification is required. Account data also includes your chosen currency, username and communication preferences.
Technical data
We collect technical information about your device and connection, including IP address, browser type, operating system, device identifiers and app or browser logs. We may also record user activity such as pages visited, game history and session timestamps to maintain and improve service quality.
Transactional data
Transactional records include deposit and withdrawal details, payment method information, transaction amounts and timestamps. We keep a record of bets, wins and losses to process payments, meet anti-fraud checks and address customer enquiries.
How we use your information
We use personal and technical data to provide and maintain your account, process transactions, verify identity, respond to support requests and detect fraud. Aggregated, non-identifying data may be used for analytics, product improvements and to personalise your experience. We do not use your data for purposes outside what is described here without your consent.
Data protection practices
We protect information using industry-standard measures such as encryption in transit, secure access controls and regular security reviews. Access to personal data is limited to authorised staff and contracted third-party providers who require it to deliver services. We also use monitoring and incident response procedures to address security issues promptly.
Cookies and tracking technologies
We use cookies and similar technologies to enable essential site functions, remember preferences and support analytics and advertising partners. You can manage cookie settings through your browser or account preferences. Blocking certain cookies may affect site functionality.
User rights
You have the right to access, correct or request deletion of your personal information subject to applicable law and our operational needs. You may also object to or restrict processing in some circumstances and request a copy of your account data in a commonly used format.
Access, correction and deletion
To request access, correction or deletion please contact our support team through your account or use the support channels listed in the help centre. We will verify requests to protect account security and may retain certain information where required for legal or legitimate business purposes.
Information sharing and third parties
We share data with third-party providers needed to operate the service, such as payment processors, identity verification services, analytics and fraud-prevention partners. These partners are contractually required to protect data and use it only for specified purposes. We may also disclose information where required by law or to protect our legal rights.
Privacy policy updates
We may update this policy from time to time. When changes are material we will notify you via your account or by posting an updated policy on the site. For questions about privacy or to raise a concern, contact our support team. References to Spin Mills in communications refer to the same service and brand noted above.